General terms & conditions

Arrival fee

  • The arrival fee (Stöckalp to Melchsee-Frutt return) can be booked for CHF 20 per person (incl. baggage transfer to hotel).
  • Baggage service is available until 5:30 p.m. daily.
    Changes reserved.


  • CHF 28.- for external guests


  • Euros are welcome – at current exchange rates


  • Well-behaved dogs are welcome on our dogs’ floor (1st floor) and are permitted in the frutt Titschli restaurant, in the coffee kitchen, in the lobby and on the terrace.
  • Fee CHF 35.- per day incl. dog kit (dog pillow, a treat and dog toys, as well as use of the hotel's dog shower).

Dress code

The hotel's 'Elegant' dress code helps contribute towards the pleasant ambience and unforgettable atmosphere that makes up our hotel.

Smoking hotel 

Smoking is permitted only in front of the hotel, on the hotel's terrace and also in our smoking-lounge.

Car park Stöckalp

  • You can reserve a parking space in the Stöckalp car park building for CHF 12.- per day.
  • The access code will be sent to you by email prior to your arrival. For technical reasons, parking space allocation can only be confirmed online at the latest 24 hours prior to arrival.

Travel cancellation service

  • Frutt Travel Care (not available during the canton of Obwalden holiday period)
  • With "Frutt Travel Care" we offer you greater flexibility: you can cancel your booking up to 24 hours prior to your arrival without having to provide a reason for the cancellation.
  • In the event of cancellation during the cancellation period subject to charges, you will be charged only 30% of the reservation cost. You will be refunded 70% of the booking cost in the form of a voucher redeemable for a future stay.
  • The amount of CHF 19.- is charged once per booking and debited to the specified credit card immediately upon booking.


Do you need a transfer from Zurich-Kloten Airport or other location? We will gladly organise a national or international transfer service to the hotel on your behalf. For reservations and pricing information, please contact our reception staff.