General terms & conditions
Our general terms and conditions
Room Service Menu
- Special booking and cancellation terms apply to group bookings.
- Thee arrival fee (gondola roundtrip ticket Stöckalp to Melchsee-Frutt incl. baggage transfer to hotel) can be booked for CHF 25 per adult and CHF 10 per child (4 to 15 years).
- Baggage service is available until 5.10 pm daily. Changes reserved.
Car park Stöckalp
- You can reserve a parking space in the Stöckalp car park building for CHF 12 per day.
CHF 35 for external guests
7 am to 9.30 pm (last order), CHF 5 room service charge applies
Smoking is permitted only in front of the hotel, on the hotel terrace and in our cigar lounge
Euros are welcome – at current exchange rates
Do you need a transfer from Zurich-Kloten Airport or an other location? We will gladly organise a national or international transfer service to the hotel on your behalf. For reservations and pricing information, please contact our reception staff.
Travel cancellation service
- 'Frutt Travel Care' (not available during the canton of Obwalden holiday period)
- With 'Frutt Travel Care' we offer you greater flexibility: you can cancel your booking up to 24 hours prior to your arrival without having to provide a reason for the cancellation.
- In the event of cancellation during the cancellation period subject to charges, you will be charged only 30% of the reservation cost. You will be refunded 70% of the booking cost in the form of a voucher redeemable for a future stay.
- The amount of CHF 19 is charged once per booking and debited to the specified credit card immediately upon booking.